Privacy Policy

At Pickleball Rocks, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or make a purchase. By using our services, you consent to the practices described below.

1. Information We Collect

  • Personal Information: When you make a purchase, subscribe to our newsletter, or create an account, we may collect personal details, including:
    • Name
    • Email Address
    • Billing and Shipping Address
    • Phone Number
    • Payment Information
  • Automatically Collected Information: We gather data when you visit our site, including:
    • IP Address
    • Browser and Device Information
    • Pages You Visit
    • Referring URL

This helps us enhance your shopping experience and improve website performance.

2. How We Use Your Information

We use your information for:

  • Order Fulfillment: To process payments, ship your orders, and provide order updates.
  • Customer Communication: To answer inquiries, send promotions, or notify you of updates.
  • Improvement of Services: To analyze usage patterns, optimize performance, and personalize your experience on our website.

3. Data Security

We take the security of your data seriously. Personal information and payment details are encrypted using SSL technology, and we implement additional measures to protect against unauthorized access.

4. Sharing of Information

We do not sell or trade your personal information. However, we may share data with trusted third parties such as:

  • Payment Processors (e.g., Stripe, PayPal)
  • Shipping Partners
  • Marketing Services (for analytics and promotional campaigns)

All third parties are required to comply with our privacy and security standards.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our site, track your shopping cart, and analyze website traffic. You can manage your cookie preferences via your browser settings.

6. User Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct or update your details.
  • Request deletion of your personal data, where applicable.
  • Opt-out of marketing communications at any time.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices. If any significant updates occur, we will notify you by email or by posting an announcement on our website.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: info@pickleballrocks.com
Phone: 317-777-6257